The protection of personal data and the responsible handling of information that you entrust to us are important and special concerns for us. 5 Anker collects, processes and uses personal data only in accordance with the legal regulations (e.g. the Federal Data Protection Act).

With this data protection declaration we inform you how, to what extent and for what purposes we process personal data when using the 5 anchors.

1. Subject of data protection

The subject of data protection is personal data. Data are personal if they can be assigned to a specific or identifiable person. This includes information such as name, address, email address and telephone number. Sensitive data (e.g. health data) are subject to special protection.

2. Collection, processing and use of personal data

In principle, the collection, use or use of personal data is not required for the use of this website. Apart from the cases described in section 3, data is only collected and processed if you voluntarily provide your personal data. This applies in particular to the following situations:

2.1 Booking a trip and processing the contract

The personal data provided during your registration or booking are collected, processed and used for travel management, to use a service on our website, for customer care and market research or to meet legal requirements. This includes information for the crew list, opinion polls and the assessment of travel services.

These personal data are forwarded to our service providers as part of the travel process. We only pass on the data to third parties that are necessary for the provision of the travel service and its billing (e.g. data from the ship’s manifest to the port authorities). In addition to their legal obligation to comply with all data protection provisions, the service providers are bound by other contractual data protection-related requirements.

When booking a trip, personal data of fellow travelers may also be collected. We would therefore like to ask you to ensure that this data is provided with the consent of your fellow travelers. Personal data of children and young people (under 18 years of age) are only collected, stored and used for travel purposes.

2.2 Newsletters and Post Advertising

If you would like to receive our newsletter and register for it, we need a functioning e-mail address that has been assigned to you, which enables us to check that you are the owner of the e-mail address provided. You can revoke your consent to the storage of the e-mail address and the other personal data you have provided as well as their use for sending the newsletter at any time with effect for the future.

If you have booked a trip with 5 Anker or one of its brands Bootsreisen24, we will use your email address to inform you about our offers. We also use your postal address to send you product information and individually optimized travel offers. You can object to this use of your email address and / or postal address for advertising purposes at any time, as described in Section 9 of this data protection declaration and at the end of each newsletter.

3. Automatic collection and processing of data when you visit the website

3.1 Data processing to enable website use

When you visit our website, we collect the data required to enable you to use it (usage data). This includes your IP address and data about the beginning, end and subject of your use of the website as well as, if applicable, data for identification (e.g. your login data when you log into a secure area). These data are used to provide and tailor the service to your needs. They are generally deleted as soon as they are no longer needed. For the processing of pseudonymous usage profiles, see section 3.3.

3.2 Cookies

When you visit our website, information may be stored on your computer in the form of a cookie. Cookies are small text files that are sent to your browser by a web server and saved on your computer’s hard drive. This makes it possible to recognize you when you visit the website again. In this way we can ensure better functionality of the site and, for example, avoid having to log in repeatedly or carry out a web analysis (see section 3.3). Most browsers are set so that they automatically accept cookies.

You can deactivate the storage of cookies in your browser and you can delete them from your hard drive at any time. We would like to point out that the use of our offers on the website without cookies is only possible to a limited extent. In particular, booking a trip cannot be carried out without cookies, as these are required to check the booking data.

However, you can only prevent certain cookies from being set via your browser (e.g. third-party cookies), for example if you want to prevent web tracking. You can find more information on this in the help function of your browser.

3.3 Pseudonymous usage profiles for advertising and market research (web tracking and analysis)

5 Anker uses web tracking systems for advertising, market research and to make your use of our website as pleasant as possible. In doing so, data about the use of our website is saved in pseudonymous user profiles (your IP address is anonymized). This enables us to further develop our website and tailor the content even better to your needs. The usage profiles are also used for so-called retargeting. This enables 5 Anker to place interesting offers on other websites that you visit. The pseudonymous usage profiles are not merged with personal data.

You can object to the creation of pseudonymous usage profiles. To do this, you can prevent the setting of cookies in your browser (see section 3.2). On the other hand, you can install a plug-in in your browser to protect your privacy, which offers the possibility of preventing tracking – e.g. AdBlock, Ghostery or NoScript (see the data protection information of the respective plug-in provider). Furthermore, some tracking providers are members of industry associations (see details below), through whose websites you can object to usage-based online advertising by the respective members.

Below you will find the websites of these associations for a convenient cross-provider opt-out:

“European Interactive Digital Advertising Alliance” (EDAA):

“Digital Advertising Alliance” (DAA):

Network Advertising Initiative “(NAI):

In the following, we also explain how you can specifically object to web tracking by the individual service providers (see sections 3.3.1 to 3.3.21).

3.3.1 Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies (see section 3.2) to enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymized. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly (see section 3.2) or a privacy plug-in (see section 3.3). You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install ( ). Alternatively, you can prevent Google Analytics from collecting data by setting a so-called “opt-out cookie” on your computer; use the following link for this: set opt-out cookie. Further information on data protection with Google Analytics can be found at: .

3.3.2 Google Double-Click (including Floodlight and Spotlight), Google AdWords Conversion, Google Dynamic Remarketing

We also use Google Analytics to evaluate data from the Google services AdWords and DoubleClick for statistical purposes. In order to improve our offers, we can analyze what happens after a user clicks on our ad, e.g. whether the user bought our product or called up the ad from a mobile phone. You will also receive interest-based advertising through these services. If you do not want this, you can deactivate it using the Google Ads Preferences Manager: DoubleClick places a cookie on your computer in order to record your surfing behavior on various websites (tracking) and to display interest-based advertising. If you want to prevent this permanently, you can download a plug-in under the following link to deactivate the DoubleClick cookie:

3.3.3 Google Tag Manager

This website uses Google Tag Manager to manage website tags. A tag is a JavaScript snippet that is used to send information from a website to third parties, particularly as part of web tracking. The Google Tag Manager tool itself does not collect any personal data. The tool triggers other tags, which in turn may collect data (e.g. the Google Analytics tag). Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this remains in effect for all tracking tags that are implemented with Google Tag Manager. This makes it easier to effectively implement your objections to tracking procedures.

4. Data collection by third party providers / social networks

Our website contains links to social networks (e.g. Facebook, XING, Google Plus, LinkedIn, Twitter). These social networks are operated exclusively by third parties. If you follow the links, information may be transmitted to these third parties. The purpose and scope of the data collection by the social networks as well as the further processing and use of your data there as well as your related rights and setting options to protect your privacy can be found in the respective data protection information of the operator (you can find this for the mentioned providers via the following links: Facebook , XING , Google Plus , LinkedIn , Twitter ).

5. Transmission to third parties

Your personal data will only be transmitted to third parties if there is legal permission for this or you have given your prior consent. You can revoke any consent you may have given at any time with effect for the future. We only pass on your data to government agencies within the framework of legal obligations or on the basis of an official order or a court decision.

6. Data transfer to countries outside the EU

As far as necessary for our purposes, we will also transfer your data to recipients outside the EU, provided that it is ensured that the recipient of the data guarantees an adequate level of data protection and that there are no other interests worthy of protection against the data transfer. In order to ensure an adequate level of protection for the recipient of the data, we use in particular the model contracts of the EU Commission for the transmission of personal data to third countries.

7. Deletion

We delete your personal data as soon as it is no longer required for the purposes for which it was collected and processed and provided that there are no statutory retention requirements.

8. Data security

5 Anker has taken the necessary technical and organizational measures to protect the personal data you have provided from loss, destruction, manipulation and unauthorized access. All of our employees and all persons involved in data processing are obliged to comply with the Federal Data Protection Act and other data protection laws and to handle personal data confidentially. Our employees are trained accordingly. Both internal and external audits ensure compliance with all data protection-related processes at 5 anchors.

To protect the personal data of our users, we use a secure online transmission method, the so-called “Secure Socket Layer” (SSL) transmission. You can recognize this by the fact that an “s” (“https: //”) is appended to the address component http: // or a green, closed lock symbol is displayed. By clicking on the symbol you will get information about the SSL certificate used. The display of the symbol depends on the browser version you are using. SSL encryption guarantees the encrypted and complete transmission of your data. The SSL connection we use has been certified by GeoTrust with regard to your security and confidentiality.

9. Right to information, correction, deletion and blocking; Objection and revocation

You can request information about the personal data stored by 5 Anker at any time free of charge and – if the legal requirements are met – their correction, blocking and deletion. In the above-mentioned cases and if you are approached by 5 Anker for the purpose of advertising, you can make use of your right of objection. If you have given your consent under data protection law, you can revoke this at any time with effect for the future.

For these and other questions about data protection, please contact us at support (at) or write to:

5 Anker GmbH, Corporate Data Protection, Ollenhauerstr. 98, 13403 Berlin

In order to process your request quickly, we recommend that you provide us with your surname, first name, date of birth and, if available, your e-mail address and, in the event of an objection, send a copy of the advertising material after receiving advertising.

10. Identity of the responsible body

Responsible body within the meaning of data protection laws is:

5 anchor – communication in the maritime sector GmbH,
Ollenhauerstr. 98, 13403 Berlin
Tel .: +49 (0) 30 – 516956830
Email: info (at)

11. Change of the data protection declaration

New legal requirements, business decisions or technical developments may require changes to our data protection declaration. The data protection declaration will then be adapted accordingly. You can always find the latest version on our website.

Status: March 2017